This is an English overview of JenWatch. Some detail pages, guides and neighbourhood pages are only available in German. Feel free to contact us in English – we are happy to help.

Packages & Prices

Our JenWatch Packages

Choose a ready-made package or combine individual services. All prices are endprices (§ 19 UStG, no VAT charged).

Short absences up to about 1 week

Basic Package

from 34 € / week

  • 1 visit per week or per absence
  • Mailbox check and emptying
  • Short apartment check
  • Plant watering (up to 10 plants)
  • Short status message per visit
  • Key handling with internal code only

Optional extras

  • Additional visits
  • Rubbish bin service on collection day
  • Photo documentation
  • Return cleaning

Typical situations

  • Long weekend trip
  • One-week holiday
  • Short business trip
Regular absences, 1–3 weeks

Comfort Package

from 89 € / week

  • 2 visits per week (adjustable)
  • Full mailbox and delivery handling
  • Plant watering, indoors and balcony
  • Presence simulation (light / blinds)
  • Rubbish bin service on collection day
  • Photo documentation on request

Optional extras

  • More frequent visits
  • Small pet or cat care
  • Cleaning before your return
  • Extra check after a storm

Typical situations

  • Two- or three-week holiday
  • Longer business trip
  • Planned hospital or rehab stay
Longer absences, cat households

Premium Package

from 299 € / week

  • Daily visits (7 days per week possible)
  • Cat care included (feeding, litter, attention)
  • Everything from the Comfort Package
  • Photo report after every visit
  • Return-cleaning option
  • Priority scheduling

Optional extras

  • Additional pets
  • Full cleaning before your return
  • Coordination of a tradesperson appointment

Typical situations

  • Holiday of three weeks or more
  • Cats staying at home instead of a boarding facility
  • Second home used only occasionally
Build your own – pay only for what you need

Custom Package

from 18 € per selected task

  • Choose individual tasks
  • Choose your own frequency
  • Ideal for very specific needs
  • Transparent price per task
  • Combinable with all other services

Optional extras

  • Any combination of the services above

Typical situations

  • Only the mailbox, nothing else
  • Only plant watering during two weeks away
  • Irregular schedule that changes every month

How booking works

  1. Step 1

    Tell us your dates, your address in Jena and what needs looking after.

  2. Step 2

    We meet you at your home, walk through the checklist and hand over the key in person.

  3. Step 3

    During your absence you get a short message after each visit – with photos on request.

Frequently asked questions

Which package should I choose?

As a rule of thumb: up to one week away and no pets — Basic. One to three weeks, or you want presence simulation and photos — Comfort. Cats at home or more than three weeks away — Premium. If none of that fits, take the Custom Package and pay per task.

Are the prices final?

The prices shown are endprices for private customers; under § 19 UStG (German small business regulation) no VAT is charged. The exact price for your home is confirmed in writing after a short, free pre-visit.

Is travel included?

Travel inside Jena is covered by a flat travel fee that we state transparently in your quote. For towns outside Jena a small mileage surcharge applies, agreed in advance.

Can I change or cancel a package?

Yes. Frequency and scope can be adjusted before the assignment starts, and additional visits can be added later if our schedule allows. Cancellation terms are described in the German AGB, which are the authoritative version.

Do you look after dogs as well?

Cats and small pets are part of our standard service. Dogs only after a prior meeting and a short familiarisation phase, because dogs need a reliable relationship with the person looking after them.

Note on prices: All prices shown are endprices for private customers. Under § 19 UStG (German small business regulation) no VAT is charged. Travel to towns outside Jena may include a small mileage fee, agreed transparently in advance.

The German version of our packages and terms is the authoritative source. This English overview is provided as a helpful summary – see Pakete & Preise for the German original.